Skip to: main navigation | main content | sitemap | accessibility page

Call us today!

01749 890666

Sign up to receive details of our new products.

Terms

E-commerce

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We will process your order straight away, and despatch within 5 working days, depending on stock levels. An email will be sent to confirm despatch.

If your item is not in stock, we will email you before deciding how to proceed.

Taxable items have 17.5% VAT (sales tax) included.

Any credit card details you entered are transmitted over a secure(SSL) link and stored using 128-bit encryption.

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

If you need to reach us, please use the contact link on the store page.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Collection of data

We may collect personal contact information from you if, for example, you submit a form. You can later request to have this information modified or removed from our systems. We use this information to carry out the action requested. Your personal details are not disclosed to any third parties.

IP addresses and server logs

This site records IP addresses and produces server logs. This information is used solely for monitoring the volume of traffic the site receives and measuring the number of visitors. We do not use the information for tracking the activities of individual visitors to this site.

Cookies

Castle Welding uses cookies on this website to track whether visits are from new or existing visitors.

Updating your details

You have the right to request and correct any personal information we may hold about you in our databases. We reserve the right to charge an administrative fee in respect of such requests, which should be marked for the attention of ‘The Data Controller’ and sent to the office address.

Applicable law

This website and the use of it is governed by English law and English courts shall have exclusive jurisdiction over any related disputes.

Information and disclaimers

We use reasonable care to ensure that the information appearing on this website is up to date and accurate. While Castle Welding takes precautions to prevent the occurrence of errors and omissions the user of this website should not take the accuracy of the information for granted but should check directly with Castle Welding . None of the material contained in this website is to be relied upon as a statement or representation of fact.

Castle Welding has no control over the use to which the information may be put by the user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information.

We make no warranty that the contents of this website are free from computer viruses or anything else which has contaminating or destructive properties and shall have no liability in respect thereof.

Links to external sites

Castle Welding cannot be held responsible for the content of any external websites to which this site may be linked.